Changing consumer demands drive digital transformation
Consumers want direct engagement with your company, and they want it now. That engagement will increasingly be personalized, intelligent – and digital.
In fact, 55% of consumers prefer to engage with your brand through a mix of artificial intelligence and human interaction.1 And for consumers who are emotionally engaged with your brand:2
- 80% expect you to know their preferences.
- 75% demand a uniquely targeted shopping experience.
- 83% prefer multiple ways of interacting with you.
- 90% want real-time responses.
It is purpose-built to guide consumer products companies as they master these market shifts and tech-triggered trends. Our team of consumer products experts works with you to create a digital vision and a transformation road map. We equip you to start projects today that ladder up to long-term strategic goals.
We knows from experience how to optimize consumer products operations across the value chain. We employ proven methodologies to adjust the levers of platforms, applications, processes, change, leadership, talent, and culture.
Our experts collaborate with your teams to develop the most adapted solutions to fit your unique requirements. We believe that this human-centered approach to technology is what makes the difference for your business.